Privacy Policy

Last updated: May 2025

Your privacy matters to us. This policy explains what information LWVYN Perfumes collects, how we use it, and your rights as a customer.

1. Information We Collect

When you visit our store or place an order, we may collect:

Personal information: name, email address, phone number, delivery address
Payment information: processed securely via our payment provider (we do not store card details)
Device & usage data: browser type, IP address, pages visited (via cookies)

2. How We Use Your Information

To process and fulfil your orders
To communicate order updates and delivery notifications
To respond to customer service enquiries
To send promotional emails (only if you have opted in)
To improve our website and product offerings

3. Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties solely to operate our business, including:

Delivery and logistics partners (for order fulfilment)
Payment processors (for secure transaction handling)
Shopify (our e-commerce platform — see Shopify’s Privacy Policy)

4. Cookies

We use cookies to improve your browsing experience and track store analytics. You may disable cookies in your browser settings, though this may affect some store functionality.

5. Data Retention

We retain customer data for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time.

6. Your Rights

Under applicable UAE law and general data protection principles, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications at any time

7. Security

We use industry-standard security measures to protect your data. All transactions are processed over secure HTTPS connections.

8. Contact

For any privacy-related requests or questions:
📧 hello@lwvynperfumes.com